Petland does not ship international or overseas - we are an Australian service only.

We ship goods either by Fastway Couriers (primarily) or Australia Post, depending on size & destination. To avoid delays with the delivery of your order, these 5 tips may help:

1) We recommend to use a delivery address where someone is present on any given weekday to receive the order (a work address is ideal).

2) For delivery destinations that are within a building that has multiple floors or levels Australia Post need a business name in addition to just "level 6" or "4th Floor" of the building.

3) The addition of a mobile phone number to make contact if no-one is present at the delivery address.

4) The addition of the instruction "please leave (wherever) if no-one is home".

5) Please note that if purchases are returned to us as either undeliverable of no contact being made (no one present) an additional delivery fee is payable prior to the second delivery.

Please note that the shipping price also includes the costs of packing and handling, packing materials and G.S.T; not just the shipping price alone.

Also, products and goods may be purchased online and collected from the store however the freight/shipping charge is still applied; this cannot be deducted from the total price.

The easiest way to find out how much your order will cost, how much the shipping charges are and how long it will take to deliver is to add the item(s) to the shopping cart, proceed to the checkout, fill in the first couple of pages as prompted, then a page will be displayed telling you all of the above information (you have the option of regular or express delivery and the page will recalculate this for you automatically) before you are asked for payment or your card details.

This means you can be assured of price, shipping and timeframe without having to purchase any items. If you are not happy with any of the details, simply back out of the shopping cart or delete the product(s) from the shopping cart individually.